Terms and Conditions for Using the cuci771 Platform

By accessing or using the cuci771 platform — whether through the website, mobile app or any other interface we provide — you confirm that you have read, understood and agreed to be bound by all the Terms and Conditions stated in this document, together with our Privacy Policy.

If you do not agree with any part of these terms, you are required to stop using the cuci771 platform immediately. Continued use after any amendment to the terms is considered acceptance of those amended terms.

cuci771 operates under international licensing and complies with the regulatory standards set by the relevant regulatory bodies. Every transaction and gaming activity on this platform is subject to a recognised legal framework.

cuci771 services are only available to individuals who meet all of the following eligibility requirements. It is entirely the user's responsibility to confirm eligibility before registering an account.

• Age: Users must be 21 years of age or older. Individuals below this age limit are strictly prohibited from registering or using the cuci771 platform.
• Legal Capacity: Users must have full legal capacity to enter into a binding agreement under the laws of their jurisdiction of residence.
• One Account Only: Each individual is permitted to hold only one active account. Registering multiple accounts under the same individual is prohibited and may result in all such accounts being suspended.
• Accurate Information: Users are required to provide registration information that is accurate, complete and current. False information may result in the account being suspended and funds held pending the outcome of an investigation.
• Not a Staff Member: cuci771 employees, their immediate family members and business partners are not eligible to be users of the platform.

The cuci771 account registration process requires users to provide valid and verifiable personal details. All information provided during registration is subject to our Privacy Policy.

Each user is fully responsible for the security of their account username and password. cuci771 will not be held responsible for any losses arising from a password being shared, stolen or compromised by a third party.

• Identity verification (KYC) may be requested at any time, including during the withdrawal process. Documents that may be required include a copy of a valid MyKad or passport.
• A registered account may not be transferred, sold or shared with any other party. Any use of the account by another party is entirely at the account owner's own risk.
• The registered mobile number must be an active Malaysian number that can be reached for verification purposes and important communications from cuci771.
• A valid email address is required to recover your password and receive account notifications. Users are responsible for ensuring their email remains accessible at all times.

cuci771 provides a range of secure and verified payment methods for the convenience of Malaysian users. All financial transactions are processed through approved channels and encrypted using the latest protection technology.

Payment methods accepted by cuci771 include Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, and cryptocurrency (USDT, Bitcoin/BTC and Ethereum/ETH).

• All withdrawals are processed to the bank account or e-wallet registered under the user's name only. Withdrawals to third-party accounts are not permitted.
• cuci771 reserves the right to request supporting documents before processing withdrawals that exceed a certain limit, as part of its anti-money laundering procedures.
• All amounts are displayed in Malaysian Ringgit (RM/MYR). For deposits made using cryptocurrency, the applicable exchange rate is the current rate at the time of the transaction.
• If a withdrawal takes longer than 1 hour due to factors outside cuci771's control (banking system disruptions, KYC verification), our support team will notify the user via Live Chat or email.

cuci771 offers various promotions to new and existing users. All bonuses are subject to clearly stated wagering requirements that must be met before any withdrawal from bonus funds is permitted.

• Bonuses may only be used to play eligible games on the cuci771 platform. Using bonuses for any other purpose is prohibited.
• cuci771 reserves the right to cancel bonuses and freeze accounts if there is evidence of bonus abuse, including multi-account wagering across different accounts.
• A weekly VIP cashback programme is available to active members starting from Bronze tier. The cashback rate depends on your VIP membership level.
• Other promotions such as referral bonuses, reload bonuses and festive season promotions have their own wagering requirements, which will be stated in the relevant promotion terms.

cuci771 reserves the right to modify, suspend or end any promotion at any time without prior notice. Any disputes relating to bonus calculations will be resolved based on cuci771's system records, which are considered final.

All games available on the cuci771 platform use a Random Number Generator (RNG) that has been certified by an independent auditing body. This ensures that every game outcome is fair, random and cannot be manipulated by any party.

• Users are responsible for understanding the rules of each game before playing. cuci771 provides game guides within the platform for user reference.
• Loss of internet connection during gameplay is outside cuci771's control. Game outcomes that were calculated before the disconnection are valid and final.
• The use of any automated software (bots), manipulation tools or other unauthorised methods to gain an advantage in games is strictly prohibited and may result in immediate account termination.
• The cuci771 platform can be accessed via mobile browser and personal computer. Users are responsible for ensuring their devices are secure and free from malware.

cuci771 reserves the right to suspend, restrict or terminate any user's account at any time if there is a breach of terms, suspicious activity or any other reason deemed justified by the management.

If an account is terminated due to a breach of terms, any remaining funds in the account may be frozen while an investigation is carried out. cuci771 will notify the user via their registered email address regarding the reason and next steps.

Users who wish to close their account voluntarily — including for responsible gambling reasons — may contact the support team via Live Chat or email for assistance. Please also visit our Responsible Gambling page for more information on self-exclusion options.

cuci771 takes the privacy and security of users' personal data seriously. All information collected, processed and stored by this platform is subject to the Privacy Policy published separately.

• All user data is encrypted using SSL/TLS protocols during transmission. Stored data is protected by a multi-layered security system.
• cuci771 will not sell, rent or disclose users' personal information to third parties without consent, except as required by law or a regulatory body.
• The cuci771 platform uses cookies to improve the user experience and for analytics purposes. Continued use of this platform is considered acceptance of our cookie policy.

The cuci771 platform is provided "as is" and "as available" without any warranty or guarantee, whether express or implied. cuci771 makes no guarantee that the platform will operate without interruption or be free from technical errors at all times.

To the extent permitted by applicable law, cuci771 and its associated parties shall not be liable for any indirect, incidental, special or consequential losses arising from or in connection with the use of this platform, including but not limited to loss of profits, data or business opportunities.

cuci771 reserves the right to amend, modify or update these Terms and Conditions at any time at its sole discretion. Any material changes will be communicated to users via an in-platform notification or email to their registered address.

The "Updated" date at the top of these terms will be changed to reflect the date of the latest amendment. It is the user's responsibility to review these terms periodically. Continued use of the cuci771 platform after any amendment takes effect is considered acceptance of the amended terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which cuci771 is licensed. Any dispute arising from or in connection with these terms or the use of the cuci771 platform will be resolved through a mutually agreed arbitration process.

cuci771 operates under a recognised international licence and complies with the anti-money laundering (AML) and know your customer (KYC) requirements set by the relevant licensing body.

If any provision of these terms is found to be invalid or unenforceable, that provision will be removed without affecting the validity and enforceability of the remaining provisions.

If you have any questions, concerns or require further clarification regarding these Terms and Conditions, cuci771's customer support team is available to assist you 24 hours a day, 7 days a week in Bahasa Melayu and English.

• Live Chat: Available 24/7 directly through the cuci771 platform — the fastest way to get an immediate response.
• Email: [email protected] — for enquiries that require documentation or further investigation.

For frequently asked questions about platform rules and policies, you may also refer to our FAQ page.